1. Affiliate Role

HealthInsider promotes third-party products as an affiliate. We do not manufacture, sell, fulfill, or ship the products. All orders are placed with the vendor, and returns/refunds are governed by the vendor’s policy.

2. Follow the Vendor’s Policy

To request a return or refund, please contact the product vendor directly using the instructions on the vendor’s website or in your order confirmation. The vendor will determine eligibility, timeframes, product condition requirements, shipping/handling costs, and any restocking fees.

3. Typical Requirements (for your reference)

• Requests usually must be made within the vendor’s stated return window (e.g., 14–60 days from purchase).
• Items may need to be unopened/unused and returned in original packaging unless the vendor states otherwise.
• Return shipping costs may be your responsibility, depending on the vendor.
• Refunds (if approved) are typically issued to the original payment method within the vendor’s stated processing time.

4. Our Assistance

Although we cannot approve or process refunds, we are happy to help you connect with the vendor. If you encounter difficulties contacting them, email us at [email protected] with your order number, order date, and the email used at checkout.

5. Non-Refundable Situations

Some products (for example, opened consumables or digital items) may be non-refundable per the vendor’s policy. Always check the vendor’s terms before purchasing.

6. Chargebacks & Disputes

If you believe a charge is in error, contact the vendor first to attempt a resolution. If unresolved, you may contact your payment provider. Please inform us if a dispute arises so we can help coordinate communication with the vendor.

7. Changes to This Policy

We may update this Return & Refund Policy from time to time. The “Last updated” date reflects the latest version.

8. Contact

Questions? Email [email protected].